Shipping policy
Shipping Policy — Arlow Sport Recovery
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You'll receive a confirmation email with tracking details once your order has shipped.
Delivery Estimates
| Region | Estimated Delivery |
|---|---|
| New Zealand | 2–5 business days |
| Western EU (DE, FR, NL, BE, AT, IE, ES, PT) | 7–14 business days |
| Nordics (DK, FI, SE, NO) | 10–16 business days |
| Central EU (CZ, PL, IT) | 10–16 business days |
| Australia, UK, US, CA, JP | 7–14 business days |
| Rest of World | 10–20 business days |
Shipping Rates Shipping rates are calculated at checkout based on your delivery region.
Customs & Duties International orders may be subject to customs duties, taxes, or import fees charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
Delays Delivery times are estimates and may be affected by customs processing, carrier delays, or circumstances beyond our control. We are not responsible for delays once an order has been dispatched.
Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at info@arlowsportrecovery.com and we'll make it right.