Return & Exchange

At Arlow Sport Recovery (ASR), we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.

Returns

  • We accept returns within X days of delivery.
  • Items must be unused, in their original packaging, and in resellable condition.
  • To initiate a return, please contact us at [your email/contact info] with your order details.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges

  • Exchanges are available for defective or damaged products within X days of delivery.
  • If you need a different item, please process a return and place a new order.

Refunds

  • Once we receive and inspect the returned item, refunds will be processed within X business days to your original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Non-Returnable Items

  • Used or damaged items (unless defective upon arrival).
  • Gift cards or final sale items.

For any return or exchange inquiries, contact us at [your email/contact info], and we’ll be happy to assist!